Payment Policy

We strive to ease the payment process for your convenience. Our payment policy is designed so you have access to the most suitable payment options available.

1. Payment Process

• Customized Payment Information: Once you sign up for a class or subscription, an agent from Royal Spins Lounge will contact you directly to provide you with detailed information about the available payment methods personalized to your specific needs.
• Payment Methods: Our payment options include major credit/debit cards, bank transfers, online payment platforms, or other methods for your convenience.
• Payment Confirmation: After choosing your preferred payment method, you will receive a confirmation email with all the necessary details and instructions to complete your payment.

2. Payment Deadlines

• Online Classes: Payment for these classes must be completed 48 hours before the class starts. Your spot in the class is only secured once payment has been confirmed.
• On-Demand Classes: Payment for on-demand classes is required at the time of purchase. Upon successful payment, access to the content will be granted right away.

3. Late or Failed Payments

• Notification: If a payment is not completed by the required deadline, our agent will contact you to discuss alternative payment arrangements or solutions.
• Class Participation: Please note that participation in classes or access to on-demand content is subject to the complete payment process.

4. Refunds and Cancellations

Refunds: Our refund policy is outlined in our Cancellation Policy. Refunds will be processed according to those terms, based on the original payment method used.

5. Security and Privacy

• Secure Transactions: Your payment information is our priority. All transactions are processed through secure payment gateways that comply with industry standards for data protection.
• Confidentiality: Your payment details will be kept confidential and used solely for the purpose of processing your payment. We do not store full credit card information on our servers.

6. Contact Information

We are here to help. Please don’t hesitate to contact our online support team at support@royalspinslounge.com if you have any questions or need further assistance to process your payment.